Shipping & Delivery
Shipping & Delivery
Thank you for shopping with BZ CoffeeFlow!
We work with trusted fulfillment partners to produce and ship our products. Each item is made to order, which means your order may take a little time to be prepared before it is shipped.
Processing Time
Most orders are processed and prepared for shipment within a few business days. Products may have different processing times depending on the item and fulfillment location.
During busy periods, holidays, or promotional events, processing times may be slightly longer.
Shipping Times
Once your order has been shipped, delivery times depend on the destination, shipping method, and fulfillment location.
Estimated delivery times may vary depending on your country and the products included in your order.
Please keep in mind that international shipments may take longer due to customs processing or local postal services.
Tracking
When tracking is available, you will receive a shipping confirmation email with your tracking information once your order has been dispatched.
Please check your spam or junk folder if you do not see the email in your inbox.
Customs & Import Fees
For international orders, additional customs duties, taxes, or import fees may apply depending on the destination country.
These charges are the responsibility of the customer and are determined by local authorities. BZ CoffeeFlow does not control these charges.
Delivery Issues
If your order appears to be delayed, please allow some additional time as shipping estimates are not guaranteed.
If your package has not arrived after the expected delivery period, please contact us at:
Please include your order number and any relevant tracking information so we can help you as quickly as possible.
Incorrect Address
Please make sure that your shipping address is correct before completing your purchase.
If an order is returned because of an incorrect or incomplete address, additional shipping costs may apply if the order needs to be reshipped.
Damaged or Lost Packages
If your order arrives damaged, please contact us as soon as possible and provide your order number together with photos of the damaged item and packaging.
If your package is lost in transit, please contact us so we can review the situation and help you with the next steps.
Questions
If you have any questions about shipping or your order, please contact us:
Email: bzcoffeeflow@gmail.com
We will do our best to help you as quickly as possible.